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Programmer-Analyst or software developer.

23.06.1962 (49 лет)
Дата рождения:
мужской
Пол:
состою в браке
Семейное положение:
Просмотреть контактную информацию кандидата,
могут только зарегистрированные работодатели, работающие в Бизнес-блокноте с неограниченным доступом к резюме.
Контакты:
Ключевая информация:
  • Programming Languages: T Pascal, Visual Basic, Delphi, Assembler, C, C ++
  • Word Processing: WordPerfect, Word, WordPro, Ami Pro
  • Database Management: dBase, Lotus, Excel, FoxPro, Access, SQL
  • Web Development and Presentation: HTML, FrontPage, PowerPoint
  • Operating Systems: VAX-VMS (DCL), AS-400, Win 95-98-NT-2000-XP, Vista, Windows 7
  • Other: Lotus Notes, Remedy, Active Directory, VPN Client, Call Pilot (Norstar), Novell (Netware) ,
  • Visual Basic for Applications (VBA) for macros development
не указан
График работы:
готов
Командировки:
Киев
Ищу работу в городе:
Создано: 10 октября 2011   /   Обновлено: 14 октября 2011

Опыт работы

Technical expert web services (contract) апрель 2009 - до текущего времени Hydro-Quebec (Multi-Resources, Montreal, QC)
Обязанности и достижения:
  • Remote technical support telephone and email for residential, commercial and business to implement a portal to manage their account online (access code, password, billing and Internet payments).
  • Technical environment: Adobe Reader, Outlook and SAP
Senior Reporting analyst сентябрь 2006 - апрель 2009 Bell TV (Dorval QC)
Обязанности и достижения:
  • Retrieve data as requests to produce, write and analyze management reports of call centers in Montreal, Toronto and business partners. Work together with managers of call centers and team members to analyze their needs and expectations. Find and improve processes to improve efficiency and timeliness of reporting key. Technical environment: Excel, Access, MicroStrategy (CCAR), Upstream and VBA
Technical support technician (contract) август 2006 - сентябрь 2006 Bell Sympatico (CNC Global, Montreal, QC)
Обязанности и достижения:
  • Remote technical support for customers. Promoting and selling computer products to ensure their safety or entertainment on the Internet. Technical environment: Office Suite, Remedy (and other software-house)
Nordic Steel Products Int’l. Remorques S. S. Thibeault inc. (Montreal, QC декабрь 2005 - июль 2006 Administrative technician
Обязанности и достижения:
  • Computers (implementation of the accounting system and telephone). General office, plug and call routing, accounting, billing, credit rating and customer service.
Clinique de l’Œil Sandra Bernard Inc.(Baie-Comeau, QC) июль 2004 - апрель 2006 Programmer / analyst (contract)
Обязанности и достижения:
  • Needs analysis, development, and implementation of management application.
  • Technical environment: Visual Basic 5, Access, SQL, Crystal Reports
GlaxoSmithKline inc. (Ajilon Con’t, Montreal, QC) август 2004 - июль 2005 Analyst R & D in IT support center
Обязанности и достижения:
  • Analyze, resolve and respond to questions, computer problems and queries of customers calling from the United States and United Kingdom.
  • Technical environment: Office Suite, Lotus Notes, Remedy, Active Directory, VPN Client, Remote Desktop Connection
Microcell Solutions inc.. (Montreal, QC) март 2002 - июль 2004 Customer service representative
Обязанности и достижения:
  • Respond to customer needs and recovery and member of the improvement team in computer technology. Technical environment: Office Suite, BCC (software house), Intranets  
Insight Enterprises inc. Canada (Montreal, QC) июнь 2001 - март 2002 Account manager
Обязанности и достижения:
  • Establish and implement the strategy of selling computer products.
    Computer technical support as needed by the customer. See to the preparation of customer orders.
    Technical environment: Office Suite, MAX (software house), Intranet
IBM Canada inc. (Montreal, QC) август 1999 - май 2001 IT product specialist (contract)
Обязанности и достижения:
  • Technical support (software and hardware) of IBM products.Technical environment: OS-2 Warp, Lotus Notes, LENA (software house)
(Baie-Comeau QC) июль 1997 - июль 1999 Analyst programmer (contract)

Образование

Средне-специальное University of Quebec at Rimouski ( Rimouski ) Programming I-II сентябрь 1994 - апрель 2005
Средне-специальное Concordia University ( Concordia ) Programming Methodology I-II Database Design and Query Applications январь 2001 - апрель 2001
Высшее University of Quebec at Chicoutimi ( Chicoutimi ) Principles of Management сентябрь 1990 - апрель 1991
Высшее CEGEP de Sept-Iles ( Sept-Iles, Quebec ) College Degree in Data computerized and financial management сентябрь 1985 - июль 1990

Знание языков

Английский - свободно
Французский - свободно
Немецкий - свободно
Русский - базовый

Дополнительная информация

Object: Employment in Information Technology or Computer-related work.
Dear Sir, Madame,
        I am writing to you to introduce myself and I believe that with the acquired training and experience that I possess, I will prove to be highly qualified and a valuable addition to your company.
        I have worked in many fields such as technical support, software development, customer service and administration for more than 10 years. Since my wife is a Ukrainian citizen, I am willing to work in Ukraine and would consider myself privileged, if this shift also garners me a chance to work with your esteemed company.
       I have enclosed my resume with this letter.
Looking forward to having this privilege of a personal interview with you.

Регион: Киев Резюме Киев
Раздел: IT: Разработка ПО
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