Noc, support engineer (shiftwork)

Oberon Media is the world’s leading “white-label” publisher and distributor of casual games with expertise in the online, mobile, PC, interactive TV, and retail categories. The Oberon Game Center platform is the industry standard and has been adopted by leading corporations such as Yahoo, MSN, AOL, MySpace, Sprint, Verizon, EA, and WalMart - reaching over 120 leading websites and 75 million gamers.

Oberon Media is seeking for a Technician to our hosting operations team. The successful candidate will be primarily responsible for monitoring customer applications and Oberon’s internal network systems in a Network Operations Center environment, (NOC) to ensure compliance with standards set in Service Level Agreements (SLA’s)

Qualifications:
- 1+ years of previous technical support experience
- 1+ year of support experience in a high-volume, high-availability setting
- Ability to multitask and perform well in pressure situations
- Must be willing to perform shift work
- Good knowledge of *nix, Microsoft Windows technologies including W2K and IIS
- Good knowledge of DNS, DHCP, OSI Model, monitoring systems
- Knowledge with CDNs (Akamai etc) is a plus

Excellent communication, customer service, and team skills are an absolute must
High level of spoken and written English is a must

We offer:

- Stable, yet growing company which has received awesome press for its innovative technology products!
- Opportunity to work with a dynamic team of professionals
- Corporate professional library
- Good office accommodations

Please send your CV in English to hr-kyiv[at]oberon-media.com
For more information you can contact Iryna:

Phone: телефон скрыт
Skype: irchela