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Technical Support Engineer
Образование: Высшее
Возраст:
от 21 до 35
График работы: Полный день
We are looking for full-time customer support staff members to participate in interesting new projects.
Required skills:
- Fluent written English
- Attentiveness to detail
- Knowledge of computer terminology with the capacity and desire to learn more
- Computer literacy
- Previous experience in customer support and/or extensive knowledge of different software would be a plus
- Familiarity with the software development process is a plus
Responsibilities:
- Helps customers by means of email replies to their technical support requests
- Communicates with other Customer Support Department specialists
- Represents the customer’s point of view to the company
- Provides analysis of issues, works with other departments to improve the company’s products
- Monitors and updates the knowledge base and self-help resources available to customers
We offer:
- A challenging job
- A competitive salary
- Free medical insurance coverage
- Health program (free swimming pool and gym)
- Flexible working hours
- 24 fully paid vacation days
- Paid sick leave
- A convenient location – 5 minutes from metro, free parking
Required skills:
- Fluent written English
- Attentiveness to detail
- Knowledge of computer terminology with the capacity and desire to learn more
- Computer literacy
- Previous experience in customer support and/or extensive knowledge of different software would be a plus
- Familiarity with the software development process is a plus
Responsibilities:
- Helps customers by means of email replies to their technical support requests
- Communicates with other Customer Support Department specialists
- Represents the customer’s point of view to the company
- Provides analysis of issues, works with other departments to improve the company’s products
- Monitors and updates the knowledge base and self-help resources available to customers
We offer:
- A challenging job
- A competitive salary
- Free medical insurance coverage
- Health program (free swimming pool and gym)
- Flexible working hours
- 24 fully paid vacation days
- Paid sick leave
- A convenient location – 5 minutes from metro, free parking
Информация о работодателе
CMKsoftware
Software MacKiev is an award-winning developer and publisher of premium-quality consumer and education software for Macintosh and Windows platforms (see www.mackiev.com).
Кол-во сотрудников:
больше 100
Телефон:
(044)493-93-25
Контактное лицо:
HR manager
Веб сайт:
Опубликовано в каталоге вакансий
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